For all prepaid orders, we do offer a refund on credit card and/or PayPal. However, the same is not applicable for cash on delivery orders.
If you paid for your order via a credit / debit card, you can return items to our warehouse address and also ask for a refund back to your credit / debit card.
Just send product return email to our customer service email: firstname.lastname@example.org and create a return request within 14 days from the date of receipt. Make sure your products are unused with the original tag still attached.
Rules and Conditions for Return / Exchange:
- Return/Exchange can only be made within 14 days from the date of delivery.
- Item should be in a good condition and not used along with the original tag.
- It should also be in the same brand box you received.